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IS Business Applications Manager |
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| Job Code: BusiAppMng |
| Location: Orange, CA |
Job Description
Partner with internal business and dental office operations experts to proactively identify, define, test, and roll out new business information systems technologies and processes to streamline operations.
Responsibilities:
- Co-own assigned applications, with the application developers, within the I.S. department.
- Identify and document the business value of applications.
- Create business specification documents.
- Guide programmers in their development and enhancement of applications.
- Plan and execute application and data testing.
- Create end-user documents and support documents.
- Deploy applications and provide follow-up support.
- Transition production support tasks to the IS Help Desk.
- Alert business and IS Operations regarding issues.
- Follow through on application usage and effectiveness after deployment.
- Perform other tasks assigned by management, including assisting other IS employees in carrying duties.
- Participate cooperatively and collaboratively with a commitment to promote the success of the entire IS team.
- Comply with HIPAA policies and procedures.
Job Requirements
Credentials and Other Requirements
- Must have at least 3 years professional experience in a Dental operations environment.
- Bachelor degree or higher in Information Systems, Management, or equivalent.
- Sufficient technical and operations understanding to lead team in development of requirements specifications, problem analysis, escalation and resolution. Able to mock-up UI’s (screens and reports) to communicate functional design. Ability to document expected user to system interaction and usage.
- Excellent written and verbal communications skills, relationship skills, and organizational skills.
- Available to travel and work occasionally on-site at nearby dental offices, as needed.
- Advanced computer literacy in Excel, Word, PowerPoint and Visio.
- Must be able to learn new applications and integrate them in to work processes in a timely manner.
- You must have unrestricted authorization to work in the United States.
Compensation & Benefits
Compensation will be based on qualifications and experience,
Benefits will include the following:
(i) Career advancement opportunities
(ii) Health Insurance coverage
(iii) Life Insurance coverage
(iv) Dental plan coverage
(v) 401(K) Plan eligibility
(vi) Paid vacation
(vii) Paid sick days
Company Overview
Western Dental is one of the largest dental HMO’s in California, with approximately 600,000 HMO members in the State. Western Dental is also the largest provider of dental and orthodontic services in California, and one of the nation’s leading dental health maintenance organizations. Presently, Western and its affiliates employee approximately 5,000 people, and own, operate or manage over 225 dental and orthodontic offices throughout California and in Arizona and Nevada, with combined patient visits exceeding 2.5 million per year.
Western Dental’s Commitment to Excellence
The successful candidate will enjoy a secure, high-paying, and stimulating environment as part of Western’s dynamic, talented team of professionals who are committed to excellence and leadership in the dental benefits and dental services industries.
The benefits of joining Western include: (1) working in a stable, team-oriented environment of executives and experts, including MBA’s, CPA’s, DDS’s, JD’s, statisticians, and other professionals, in all aspects of Western’s operations; (2) being part of a company that is the industry leader in its fields and that has great financial stability; (3) receiving substantial compensation and excellent benefits; (4) working at a company where professional development and excellence are encouraged; and (5) being part of a company where opportunities for individual growth and career advancement exist.
Professionals in Western’s management also enjoy working closely with professionals in several of Western’s departments, including finance, quality management, accounting, information systems, administration, etc. The many professionals and staff at Western’s corporate headquarters make up the team that is committed to keeping Western Dental at the forefront of its industries.